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NLSLC Faculty Services

What is Interlibrary Loan (ILL)?

Interlibrary Loan (ILL) is a service provided for current Gannon University students, faculty, and staff by which materials, not owned by the library, are obtained from other libraries. There are no costs associated with placing an ILL request. The library covers the costs of select item requests and shipping costs to NLSLC. ILLiad is the system that manages your ILL requests. Using ILLiad you can track the status of your requests, check due dates, renew checked out materials, and view your ILL borrowing history.


  • Textbooks cannot be requested. If you place a request for a textbook the request will be canceled.  
  • If the material you have requested is owned by Nash Library, we will cancel your request and help you access the requested material in our collection.
  • Delivery time is dependent on the library sending the material, the availability of the requested material, and the accuracy of the details of your request. Requests are usually processed within 1-2 business days when classes are in session. ILL books can take at least one week to arrive. Journal articles usually arrive within two days, but can take up to one week to arrive. Weather conditions may effect delivery.
  • Some requests may be filled using Open Access copies of from the publisher's website, or copies of author or approved manuscripts found Open Access search tools.
  • You will be contacted via your Gannon email when items arrive. The email address you enter must be your Gannon University email address. No outside email addresses will be allowed.
  • Articles are delivered directly to your ILLiad account (Electronically Received Articles) and stored for 20 days. Delivered articles should be downloaded and/or printed upon receipt.
  • Books must be picked up and returned to the Nash Library & Student Learning Commons' Service Desk. You will get an email notifying you that the ILL book is ready to be picked up. Books have a loan period anywhere from two weeks to one month.
  • Materials not returned by the due date or recall date will result in the patron's ILLiad and library account being blocked, and fines being assessed.
  • Renewal of books must be done by you from within your ILLiad account. Some lending libraries do not allow renewals, you can only renew a book one time, and you have to submit the renewal before the book is due.