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Interlibrary Loan/Document Delivery: Helpful ILLiad Request Tips

Things to Know


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The library assumes all costs associated with retrieving articles.

Registration - email notification

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The ILL software requires users to use their Gannon email account to ensure delivery of system messages.

Delivery Time

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We depend on the holdings and willingness of others library to share requested articles. Articles are usually received and visible to students within 1-2 business days.

Group work

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When working with a group, designate one person to request and share an article. In keeping with Copyright compliance, multiple requests for the same article may delay processing.

Articles from International Journals

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Please be aware, abstracts often appear in English but the article full text will only be available in the country's specific language. Patrons are encouraged to consider other resources unless they are fluent in the specific language.

Retrieving Books

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 Due to shipping delays, we recommend online and distance students utilize the ILL services of their local public library for books not in our collection.